Another way to get a feel for whether or not the roofing company you're considering is reputable is by asking friends, neighbors, or coworkers for recommendations. If there's a roofer in your area that seems good, ask them about them. Friends and neighbors tend to be objective, and won't hold anything against a roofer simply because they've done a good job for someone they know. Friends and neighbors also have a vested interest in a roofer being good, since they often use the same roofing companies for many projects. Building a relationship with your local roofers near you can also help you learn more about the variety of materials they offer, their customer service levels, and even whether or not they have green certifications. This last certification is a sign of excellence, since it shows that the roofing company is concerned about their environmental footprint.
Once you've checked up on your roofers, ask them about their past projects. Make sure to ask about the kind of materials used, the speed in which the roof was completed, and any guarantees offered. Some roofing companies will offer a free estimate, but these aren't always true. Also, if you have specific questions, such as how much roofing material will be needed, when the work will begin, or what kind of warranty is offered, ask the roofer directly. If you don't ask the right questions, you may never find out.
Look at the roofers tools they use. It's best to choose a roofer who uses modern, durable tools, as opposed to those that are strictly traditional. Remember that roofers are required to adhere to building regulations, so they need reliable equipment that complies with those regulations. For example, some states require roofers to use flagpole mounted harnesses. If the roofer you're considering doesn't have these types of equipment available to them, ask whether they're willing to rent or purchase a flagpole harness instead.
Talk to a couple of different roofers about the kinds of warranties offered for their roofing service. Find out about the warranty and the length of it, as well as the deductible amount of the warranty. When a roofing company offers a long warranty, it means that they stand behind their work so much that they want to make sure it lasts as long as possible. The shorter the warranty, the more likely it is that your roof might be replaced sooner than expected.
Finally, ask the roofer how long they've been in business. While this is certainly not an exhaustive list, it gives you a good idea of how long the roofer has been around. If they've only recently started working, it could mean that they're still trying to figure out exactly what they're doing. This could be an important sign that they aren't up to speed on modern roofing techniques.
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